Shipping & Delivery Policy
Last updated: October 2026
ResumeShortlisted is a fully digital service. There is no physical shipping.All products — your resume PDF, AI credits, “Fix my resume” results, and edit links — are delivered electronically and instantly.
1. Digital Delivery Only
We do not sell or ship any physical goods. Every purchase is a digital product delivered online through your browser and, where applicable, by email. No shipping address, courier, or delivery charge is ever involved.
2. What You Receive
- Resume PDF — downloaded in your browser immediately after a successful payment.
- AI credits — added to your resume instantly, unlocking AI-powered features.
- "Fix my resume" — the full rewritten resume is unlocked as soon as your payment is confirmed, ready to open in our builder.
- Edit link — an optional link, emailed to you on request, that lets you return to edit your resume within your access period.
3. Delivery Time
Delivery is instant. Your purchase is unlocked as soon as your payment is confirmed — typically within a few seconds. If you request an edit link, it is emailed to you right away.
4. If Delivery Fails
If your payment succeeds but your purchase isn't delivered, or your edit-link email does not arrive within a few minutes, please:
- Check your spam or promotions folder for the email.
- Ensure your browser allows the download to complete without interruption.
- Contact us within 24 hours with your payment reference so we can re-deliver your resume or issue a refund per our Refund & Cancellation Policy.
5. Contact Us
For any delivery-related concern, reach out and we'll help right away:
ResumeShortlisted